Privacy policy

This Privacy Policy describes how MUSHQ Organics (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

 

  • Contact Information: Name, shipping address, billing address, email address, and phone number (03492353330).

  • Order Information: Items purchased, payment details (processed securely via our payment partners), and transaction history.

2. How We Use Your Information

We use your personal information to provide our services to you, which includes:

  • Processing payments and shipping your orders.

  • Communicating with you regarding your order status.

  • Sending you updates on new organic product launches or promotions (only if you opt-in).

  • Screening our orders for potential risk or fraud.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store.

  • We share your shipping details with courier services to ensure your MUSHQ products reach your doorstep.

  • We may share information to comply with applicable laws and regulations.

4. Your Data, Your Choice

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

5. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience and remember your preferences.

7. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

 

  • Email: Info@mushqorganics.com

  • WhatsApp: 03492353330

Quick Dictionary for MUSHQ Team:

  • Disclose: To share or make information known.

  • Opt-in: When a customer chooses to join a mailing list or receive messages.

  • Retention: Keeping or holding onto something (like data).

  • Transaction: The act of buying or selling something.